This approach yielded a new and profitable customer value proposition for insurers based on a customer’s driving and risk profiles.1 The heart of the system is a small telematic device (OBU – On Board Unit) installed in a vehicle, which captures and transmits data about where, when and how the vehicle is being driven. Octo based its growing business on partnerships with large auto insurers in Italy and in other countries. is a large telematics providerspecialized in the provision of telematic services andsystems for the insurance and automotive market. doi:10.1057/jittc.2013.8 published online 12 November 2013 Keywords: IT governance IT–business alignment IT organization Introduction O cto Telematics S.p.A. Journal of Information Technology Teaching Cases (2013) 3, 88–95. As Octo experimented with new processes, committees and reorganizations the company ‘traveled’ through several governance archetypes. The desired alignment between IT and the business units is needed to promote behaviors consistent with the organization’s mission and strategy. During the period described in this case, the company was growing and globalizing rapidly.

The company is a large Italian telematics provider – Octo Telematics – which is specialized in the provision of telematic services and systems for the insurance and automotive markets. Tel: +907 E-mail: Abstract The case shows how a technology services company shaped and reshaped – and reshaped again – its IT governance structure to better integrate the IT function with business clients. case study _student copy Teaching case Reshaping the IT governance in Octo Telematics to gain IT–business alignment Giovanni Vaia1, Erran Carmel2 1Department of Management, Ca’ Foscari University Venice, Cannaregio, VENEZIA 2Kogod School of Business, American University, Washington, DC, USA Correspondence: G Vaia, Department of Management, Ca’ Foscari University Venice, San Giobbe, Cannaregio, 873 30121, VENEZIA. Supply Chain Management / Operations Management.Computer Graphics and Multimedia Applications.

Octotelematics unipol unibox